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Why didn't I receive an email when my MathWorks account was linked to a license?

My user did not receive an email when I added them to a license. Why didn't I receive an email when my MathWorks account was linked to a license?

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Answer by MathWorks Support Team on 21 Aug 2019
 Accepted Answer

Notification emails are only sent when a user creates an account for the first time. Notification emails are not sent out when a user is added to a license.
However, if an email address which is not a MathWorks account is added to a license, then an email is sent to that address with a prompt to create a MathWorks account.

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