r2014b cannot start parallel pool

I'm using Windows 8.1 Pro x64 and Matlab r2014b. The windows firewall is disabled. When trying to start the local parallel pool, I get this error:

Error using parpool (line 111)
Failed to start a parallel pool. (For information in addition to the causing error, validate the profile 'local' in the Cluster Profile
Manager.)

Error in parallel.internal.ui.PoolHelper.startPool (line 11)
            parpool();

Caused by:
    Error using parallel.internal.pool.InteractiveClient/start (line 329)
    Failed to start pool.
        Error using parallel.Job/submit (line 304)
        All dimension arguments must be greater than zero

I also tried deleting all folders in %APPDATA%\MathWorks and also %USERPROFILE%\Documents\MATLAB but still get the same error.

I get no such error on r2014a or r2013b.

Anyone has a clue?

[Edric Ellis]

What happens when you try to validate the profile using the Cluster Profile Manager? http://www.mathworks.co.uk/help/distcomp/clusters-and-cluster-profiles.html#brrzq8d-1

[Alex R.]

Same error (twice), as expected "All dimension arguments must be greater than zero", here's the full report:

VALIDATION DETAILS
Profile: local
Scheduler Type: Local

Stage: Cluster connection test (parcluster)
Status: Passed
Description:Validation Passed
Command Line Output:(none)
Error Report:(none)
Debug Log:(none)

Stage: Job test (createJob)
Status: Failed
Description:The validation stage encountered a MATLAB exception.
Command Line Output:(none)
Error Report:
All dimension arguments must be greater than zero
Debug Log:(none)

Stage: SPMD job test (createCommunicatingJob)
Status: Failed
Description:The validation stage encountered a MATLAB exception.
Command Line Output:(none)
Error Report:
All dimension arguments must be greater than zero
Debug Log:(none)

Stage: Pool job test (createCommunicatingJob)
Status: Skipped
Description:Validation skipped due to previous failure.
Command Line Output:(none)
Error Report:(none)
Debug Log:(none)

Stage: Parallel pool test (parpool)
Status: Skipped
Description:Validation skipped due to previous failure.
Command Line Output:(none)
Error Report:(none)
Debug Log:(none)

[Alex R.]

Doing a debug backtrace, it fails here:

parpool.m [line 104]
Pool.m [line 434]
Pool.m [line 537]
InteractiveClient.m [line 327]
Job.m [line 302]
CJSCommunicatingJob.m [line 81]
hSubmitCommunicatingJob.m [line 30]
CJSSupport.m [line 522]

Last one calls cjsPrepareForSubmission() (not an .m file), which throws an exception, caught afterwards in Job.m at line 303 and rethrown.

Answer 1

[Edric Ellis]

This looks to me like a problem with licensing. Please contact install support to resolve this problem.

[Alex R.]

That was enough of a pointer for me, thanks. Indeed it was a license issue! It's working fine now.

[moon L]

can you tele me how to solve this problem

Answer 2

[Yuan Ma]

The same problem.

Answer 3

[Erik Swan]

I am also having this problem. Reinstalling didn't help. Windows 8.1 x64 and MATLAB 2014b.

Answer 4

[Nazif Çat?k]

The same problem with windows 8.1 and windows 7, but it works on Windows 8.

[Muhammad Asad]

Try enabling in the firewall

Answer 5

[AI]

the same problem.

Answer 6

[ALTAF KHAN]

I am using Matlab2016a and window 10 pro. 64 bit. When I start parallel pooling (local) then it shows message "Failed to start parallel pooling". anyone has a solution?