How to change the owner of licence number xxxxxx

We have a licence number xxxxxx linked I think to user xxxxxxxxxxxx . This user left xxxxxxxxxxxxx so we want to change the responsible for this licence. What is the process please

[Andreas Goser]

Note: I will edit the question to avoid names and license number being public

Answer 1

[Andreas Goser]

Contact MathWorks Customer Service in France

Answer 2

[Image Analyst]

You should call them, as with all licensing questions. We don't answer those here (well some people do, if they're Mathworks employees.