Can not run Matlab, uninstall, or reinstall on windows. Error in description.

Answer 1

[Cris LaPierre]

See this Answers post:

Why do I receive the error message "The procedure entry point could not be located in the dynamic link library" whe... - MATLAB Answers - MATLAB Central

If that doesn't resolve the issue, please contact MathWorks directly: Contact Support - MATLAB & Simulink

[Bart]

The following 2 files do not seem to be on my system. libmwpf.dll and mvm_protobuf.dll

[Cris LaPierre]

For an official response, please contact support.

If I were in your shoes, my next step would be to try a clean install: https://www.mathworks.com/matlabcentral/answers/131519-how-do-i-perform-a-clean-installation-of-matlab

Since the uninstaller doesn't appear to be working, this answer may also be helpful.

https://www.mathworks.com/matlabcentral/answers/92244-how-do-i-uninstall-mathworks-products-on-windows-when-the-uninstaller-fails

[Image Analyst]

Yes, but what did tech support say when you called them?

[Bart]

Tech support reached out after I had a solution. I manually removed MATLAB from my computer. I then renamed the install directory for the dlls that I could not remove and rebooted the computer. Then I deleted the renamed folder. This was necessary because of orphanied MATLAB processes that were running in the background which was the root cause of the issue I believe. I then did a fresh install of MATLAB and everything worked.