Cannot get (RTW) Stateflow Coder to work with version R2010B; my license is under current maintenance

I am receiving this error on Matlab 2010B

 "To build RTW with Stateflow blocks requires a valid Stateflow Coder license."

It in fact appears that i do not have stateflow coder installed but it also is not available for me either

 MATLAB Version 7.11 (R2010b) 
 Simulink Version 7.6 (R2010b) 
 MotoHawk Code Generation Toolbox Version 2010b_sp1.163 
 Real-Time Workshop Version 7.6 (R2010b) 
 Real-Time Workshop Embedded Coder Version 5.6 (R2010b) 
 Signal Processing Toolbox Version 6.14 (R2010b) 
 Stateflow Version 7.6 (R2010b)

Stateflow coder is a old product that is now apart of 'Simulink Coder'. According to the mathworks website i have a named license for 'Simulink Coder' but for some reason 2010b isnt seeing this and allowing me to use or install stateflow coder.

I have attempted deactivating and activating matlab. restarting my computer. and reinstalling matlab to attempt to resolve this issue. Please advise.

Answer 1

[Andreas Goser]

Please contact MathWorks Customer Support, they will help you.

Answer 2

[Bastian Bauer]

Hi, I am getting the same error. Have you already solved the problem?

I hope you can help me. Matlab support told me, he cannot help me with that because its a third party hardware Problem.

Best Regards,

Bastian