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"Error using connector.​internal.d​oEnsureSer​viceOn" when clicking "Get Add-Ons"

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Hicham Belh
Hicham Belh on 17 Dec 2018
Commented: Ming Zhao on 11 Apr 2020
Hello everybody,
i have a problem with Matlab2018a. by clicking "Get-add on" i get the follwing error:
Error using connector.internal.doEnsureServiceOn
Error in Connector: Did not start the server. Desired port was: 31515. Last error
was: Server did not respond to initial request: 127.0.0.1:31714
Error in connector.ensureServiceOn
Warning: Issue starting Connector. Please check that port 31415 is available. Did not
start the server. Desired port was: 31515. Last error was: Server did not respond to
initial request: 127.0.0.1:31714
i tried to deactivate Firewall and Antivirus. still without success.
any idea how i can fix the problem.
thx for any help
lega

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Answers (2)


Ming Zhao
Ming Zhao on 11 Apr 2020
Same issue. Don't know what to do.

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Florian Geoffré
Florian Geoffré on 11 Apr 2020
To solve the problem I checked my fire wall, and indeed it was AVG which bloqued Matlab ports.
Try to desactivate windows defender fire wall and any other fire wall in your computer.
I uploaded AVG and now it works properly.

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