Main Content

Troubleshooting

Resolve unexpected issues in MATLAB® Online Server™

Issues with MATLAB Online Server include connectivity failures, slow downs, and crashes, either of the server or individual microservices. Some unexpected issues are related to installation, licensing, or security. To diagnose and solve problems, use log information generated by the mosadm gather-system-info command. For additional support, see Contact Technical Support About MATLAB Online Server Issues.

System Commands

mosadm helpDisplay help for MATLAB Online Server system administration commands
mosadm gather-system-infoGather system information for MATLAB Online Server
mosadm run-smoke-testsRun smoke tests on MATLAB Online Server

Troubleshooting

General Support

Installation and Licensing

Kubernetes

Security