Matlab installer does not accept keyboard input

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Radiology
Radiology il 15 Gen 2014
I am trying to run the Matlab R2013b installer on Ubuntu Server 12.04 64 bit, and although the installer itself runs fine, it does not accept keyboard input at any stage during the install. I am unable to type in my MathWorks credentials, a license key, or the location of a license file, which is preventing me from upgrading my Matlab install. I have tried installing both with and without an Internet connection with the same result. I have also tried copy-and-pasting the necessary information into the installer window, (using both the right-click context menu and keyboard shortcuts) which also doesn't work. The installer script does not appear to have a working text-only mode. How can I resolve this?
  7 Commenti
Erin Bratu
Erin Bratu il 21 Gen 2021
Speaking specifically to installation on Ubuntu 20.04 for anyone who ends up here in the future, if you are running into this problem and nothing mentioned here is working, check if you are using the Wayland display server. If you are, try logging out and switching to Xorg for at least the installation.
Data Manager
Data Manager il 26 Feb 2021
Modificato: Data Manager il 26 Feb 2021
Also happens on xorg with LXDE under Ubuntu 16.04 for me (R2020b).
Highly annoying. If this also happens in GUIDE based Apps or the Matlab AppBuilder stuff this is a no go

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Risposte (2)

Niels Brummerstedt
Niels Brummerstedt il 21 Feb 2021
Routinely experience this on Fedora 33 with gnome. The keyboard locks, not just in the installer, also in the software when working.
Typically the problem starts when you interact with GUI elements with the mouse.
To unlock the keyboard, select another window (e.g. the browser), select a text input (e.g. the address bar), and switch back to installer.
  12 Commenti
KSHITIJ
KSHITIJ il 14 Ott 2023
Thank you for the hint to unlock the keyboard. I was about to give up!
Rene van Paassen
Rene van Paassen il 4 Dic 2023
Same bug still here, Fedora 38, Matlab 2023b.
Amazing find on the unlock. Kudos.
I have existing code (Simulink models) I need to run. otherwise I tend to avoid Matlab, since it is buggy as hell, and never improves.

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Bubba C
Bubba C il 29 Nov 2020
Modificato: Bubba C il 4 Gen 2021
A Mathworksrep answered this in another thread, like this:.
This is a bug on RedHat distributions that locks out your keyboard. To work around this issue, select the "File Installation Key (FIK)" radio button and then toggle back to the "login to MathWorks Account" button. You should now be able to enter your account information.
  2 Commenti
Bubba C
Bubba C il 4 Gen 2021
On release 2021a, the toggle back is to "standard install".
Sean
Sean il 1 Ott 2023
The keyboard issue on the MATLAB installer installation still remains. I'm using Linux Ubuntu 22.04.3 LTS (Jammy) and as soon as I access the installer to add my e-mail, it won't let me type anything. Oddly enough, if I write something, copy it, and then attempt to click after a few types, I can paste things to get through the installer. You will have to do that for your e-mail, your password, and the username, but if you can copy and paste all three of those items through the installer process, you can eventually get through the end of the MATLAB installer process. I don't have issues with literally any other program on my verison of Ubuntu linux, except the MATLAB installer.

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