не удалось получить пробную версию

добрый день!

хотела получить пробную версию, но почему то выходит ошибка.

"Мы не можем предложить вам пробную версию"

планирую использовать в учебных целях в университете, все данные указала корректно

как мы можем решить данный вопрос?

[John D'Errico]

Translated by Google translate.

Good afternoon!

I wanted to get a trial version, but for some reason an error occurs.

"We can't offer you a trial"

I plan to use it for educational purposes at the university, I indicated all the data correctly

how can we solve this issue?

Answer 1

[John D'Errico]

I would advise you to contact customer service. Answers is not an official line to The MathWorks, so we cannot tell you what is the problem. I might guess, based on what Google Translate told me.

https://www.mathworks.com/support/contact_us.html?s_tid=hc_trail

[Walter Roberson]

One difficulty is that Trial versions cannot be generated for countries in which there is a Distributor; in such cases you need to contact the distributor to obtain a trial.