Scam Matlab Help Chat

I had popup chat from matlab works, while looking for answers on my activity feed. Chat for 5 mins and receive $10 Amazon gift card. I chatted with representative named "Ashish". After the chat he asked me for email address and disappeared. Scam? Beware.

3 Commenti

Image Analyst
Image Analyst il 14 Nov 2018
What did you chat about? Did it seem like he knew anything at all about MATLAB?
Walter Roberson
Walter Roberson il 14 Nov 2018
I saw the popup as well, but accidentally navigated away from it so I did not see the questions.
madhan ravi
madhan ravi il 15 Nov 2018
Is it the feedback they regularly ask?

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Guillaume
Guillaume il 14 Nov 2018

0 voti

I've just had it confirmed by Mathworks that it is legit

5 Commenti

nlm
nlm il 15 Nov 2018
I have not received any gift card
Guillaume
Guillaume il 15 Nov 2018
I suggest you wait another day, and if you still haven't received what they promised post here again and I'll ask mathworks to look into it (but note that I don't work for Mathworks, so it may not do much).
I did ask the Answers developers directly and they confirmed to me that the chat request was legitimate. They didn't say anything about gift cards, but I didn't ask about that.
nlm
nlm il 15 Nov 2018
No problem. Thanks.
On a different subject, I'm in desparate need for an answer to my matlab question. Can you or anyone help me ?
Link to my question,
Image Analyst
Image Analyst il 15 Nov 2018
If you thought it was a scam, you probably didn't give the person your email so you wouldn't get an Amazon gift code.
nlm
nlm il 15 Nov 2018
No I gave my email, I thought it is scam when I did not receive any gift card.
I received it today.

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nlm
il 14 Nov 2018

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nlm
il 15 Nov 2018

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