Matlab Compiler error: mclmcr initialization failed

After compiling a appdesigner window to a desktop app I can't install it and run it.

I allways get an error window with the text "mclmcr initialization failed"

I tried compiling the app from the appdesigner tool and from the Application Compiler app both with "runtime downloaded from web option and with runtime included in package option active and the results were the same in all situations.

Do you have any thoughts about how to fix this issue?

The app uses the following licences:

distrib_computing_toolbox

image_toolbox

neural_network_toolbox

[Eduardo Sousa]

Just to add some extra info on the previous issue: I tried with one of the mathworks default apps (Mortgage.mlapp) and the result was the same, it compiled, and let me intal the app but when I tried to run it an error window showed up with the text "mclmcr initialization failed" so the problem does not depend on the actual code, but somewhere else.