Blank error message when installing matlab.

Hello,

I am installing Matlab on my Mac with a student license. However, everytime I try to install Matlab, a blank error message appears on the "Select Destination Folder" tab. Usually, I'd search the internet trying to find a solution to the error. But, since the error message is blank and I do not know the error, I cannot do this! I have already tried reinstalling the installer multiple times, restarting my computer, providing my activation key instead of my student license, and nothing works.

Originally, the error said something like I needed to verify my student lisence. The error then provided a link, which I clicked on and it sent me to a website. There, it said everything was successful and I could continue installation. Since that happened, the blank error messages began popping up.

I provided an image below of what the error message looks like on the Matlab installer.

Any ideas help. Thanks!

Answer 1

[Ashish Mishra]

you can try these steps mentioned in the link.

https://in.mathworks.com/matlabcentral/answers/175705-why-do-i-get-an-extract-error-while-installing-matlab#:~:text=Some%20security%20software%20will%20interpret,computer%20is%20in%20Safe%20Mode.