Having trouble in applying graphics on remote desktop

I am attempting to use MatLab via Windows Remote Desktop. MatLab works fine on both computers involved locally, however, when I use my laptop to remotely connect to my desktop, I am unable to use certain graphical functions of MatLab. Specifically, whenever I try to plot or use access some other graphics feature, I get the following error message:

LoadLibrary failed with error 126: The specified module could not be found.

Additionally, when I attempt to plot a function while remotely accessing the desktop, I get another message:

Warning: Matlab previously crashed due to a low-level grapics error. To prevent another crash in this session, MATLAB is using software OpenGL instead of using your graphics hardware. To save this setting for future session, use the opengl('save','software') command. For more information, see Resolving Low-Level Graphics Issues.

I tried following these instructions and the problem persisted.

[Walter Roberson]

Which module is indicated as not being found?

Answer 1

[Dheeraj]

Hi,

I understand you are encountering an error when graphical functions of MATLAB is used.

This error indicates that you are attempting to launch MATLAB R2016a or later Windows 7 without Service Pack 1 installed. As of MATLAB R2016a, Service Pack 1 is required to run MATLAB on Windows 7.

To resolve this issue, open Windows Update and apply Windows 7 Service Pack 1.

Hope this helps!