Matlab online can not start up?

[Hans Scharler]

Did you get MATLAB Online to load?

Answer 1

[Naga]

If you're experiencing issues with MATLAB Online not starting up, please follow these troubleshooting steps:

1. Ensure that you are using a supported browser. You can find more details on supported browsers in the

2. Sometimes, clearing your browser cookies can resolve startup issues. Here are instructions for clearing cookies in different browsers:

• Google Chrome - https://support.google.com/chrome/answer/95647
• Mozilla Firefox - https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
• Safari - https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Microsoft Edge - https://www.microsoft.com/en-us/edge/learning-center/how-to-manage-and-clear-your-cache-and-cookies?form=MA13I2
• Internet Explorer 10 - https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64

3. If the issue persists after clearing cookies, your MATLAB Online session data might be corrupted. Follow these steps to resolve it:

• Log in to the following link: https://drive.matlab.com/files/ with your MathWorks Account credentials
• In the upper right, click on your name and select “Show Hidden Files”
• Delete all contents inside the ".session" folder
• Go to https://matlab.mathworks.com and try re-using MATLAB Online