Why do I receive the error 'We are unable to validate this email address. Specify a different email address.'?

Why do I receive the error 'We are unable to validate this email address. Specify a different email address.' when creating a MathWorks Account or resetting my password?

Answer 1

[MathWorks Support Team]

If you are receiving this error message, confirm you have entered a valid email address. Check for spelling mistakes, spaces or extra characters. 

If you are affiliated with a company or university, ensure you are using your complete email address and not a variation of the email address. If you continue to receive this error, contact

Customer Support

.