Why are my Ximea camera device not detected using the Image Acquisition. A warning poped "No devices were detected for the 'gentl' adaptor"

I have already installed the support package for genlcam interface. But when I try to connect the XImea camera with the image acquisition toolbox, a warning shows up, "No devices were detected for the 'gentl' adaptor".

Using the vendor camtool, I can detect the device and auquire images.

And I have checked as the troubleshooting instructions, I still can not detect the device with matlab.

Answer 1

[Ranjeet]

I suggest going through the following resources to debug the issue:

1. USB camera not recognized by Imaqtool.
2. GenlCam GenTL Hardware