Azzera filtri
Azzera filtri

R2024a Prerelease will not start due to OpenGL Startup Plugin Fatal Error

73 visualizzazioni (ultimi 30 giorni)
I am trying to install the MATLAB R2024a Prerelease, and although the installation is successful, I can't open R2024a due to a Fatal Error.
The following is the text from the error:
Dynamic exception type: class cppmicroservices::SharedLibraryException std::exception::what: Loading C:\Program Files\MATLAB\R2024a\bin\matlab_starup_plugins\graphics\opengl_startup_plugin\mwopengl_startup_plugin.dll failed with error: The specified module could not be found. : not connected: not connected.
I have already confirmed that my GPU is running a version of OpenGL that surpasses the system minimums, and I uninstalled and reinstalled R2024a. The uninstaller wouldn't actually run so I just deleted the whole folder, I assume that's an unrelated problem. R2023a continues to run fine. Any guidance would be appreciated. Below are my system details:
Dell XPS 15 9570
Intel Core i7-8750H CPU @ 2.20 GHz (Turbo up to 4.1GHz)
32Gb DDR4 Ram
Windows 11 Professional
Intel UHD Graphics 630 (Running WebGL/OpenGL 4.6)
  8 Commenti
光远 il 3 Gen 2024
Xinyu‘s solution is useful. I have just recover the Trojan:Win32/Wacatac.B!ml , which is relative to the ddux.dll. Problem solved.
Ronald Aarts
Ronald Aarts il 3 Gen 2024
Xinyu‘s solution also works for me, at least for the time being as Windows Defender insists on removing this "Trojan".

Accedi per commentare.

Risposta accettata

Jan Houska
Jan Houska il 2 Gen 2024
please go to Windows Defender and restore the file "C:\Program Files\MATLAB\R2024a\bin\win64\ddux.dll". It has been falsely marked as Trojan:Win32/Malgent!MSR and quarantined.
Good Luck, Jan

Più risposte (1)

Steven Lord
Steven Lord il 2 Gen 2024
Please contact Technical Support directly using this link and work with Support to determine the cause of this error.
  1 Commento
Angelo Yeo
Angelo Yeo il 2 Gen 2024
Install Support deals with abnormal initialization issues of MATLAB. You may be redirected if you reached out to Technical Support for initialization issues.

Accedi per commentare.


Scopri di più su Introduction to Installation and Licensing in Help Center e File Exchange


Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!

Translated by