Failure to install nnpy and nanomsg libraries for Raspberry Pi hardware setup

Hello,

I'm trying to setup my raspberry pi via matlab's raspberry pi hardware support package. However, I'm unable to install the py-nanomsg and the nnpy libraries either through the setup prompt or via the terminal in the raspberry pi OS. I'm wondering if anyone has encountered similar issue? It seems like matlab would not establish proper connection with the board without these two libraries.

[Olivier Fournier]

Getting the same problem here on a new installation of Rasbian (RPi 4B)

[david]

hey im facing the same issue , did you guys find a soulution ?

[Will]

Working on a RPi 4B on latest RaspberrypiOS install, encountering the same failed libraries.

[Suman]

Hi Ashley,

Could you please tell me which version of the Raspberry Pi OS are you using?

[洪宇]

any idea for this？

Answer 1

[MathWorks MATLAB Hardware Team]

Hi,

Could you verify the operating system installed on your device? You can obtain this information by running the following command in the Raspberry Pi's terminal:

$ lsb_release -a

If the result displays "Bookworm," please note that the MATLAB Support Package for Raspberry Pi Hardware currently does not support this operating system.

However, if "Buster" or "Bullseye" appears, I suggest repeat the hardware set up steps after restarting your Raspberry Pi.

For any additional help, please don't hesitate to reach out to us at:

https://www.mathworks.com/support/contact_us.html

Thanks,

MATLAB Hardware Team

MathWorks

[Luciano Nascimento]

I am facing the same problem but when installing the userland library. I'm using the Raspberry Pi 4 and it doesn't accept the OS customized by MATHWORKS, so when doing the customization installations this error occurs

[MathWorks MATLAB Hardware Team]

Hi ,

May you please execute the following command in raspberry pi terminal and post the output here-

$ lsb_release -a

Thanks

[Steve Houghton]

I have this issue too and can confirm when I ran the lsb_release -a cmd it did indeed report Bookworm - so that would seem to explain it. How can I get an alternate version that does work? Sorry if that's a daft question, but I don't know the answer!

[MathWorks MATLAB Hardware Team]

Please reimage the raspberry pi with buster or bullseye 32 bit image in order to use MATLAB Support package for raspberry pi