Add-on Installation behind firewall

We have many computers without Internet access.

We have tried the solution on:

Using the Matlab Package Manager behind a firewall/proxy - MATLAB Answers - MATLAB Central (mathworks.com)

we make exception for :

acl mathworks dstdomain .mathworks.com

acl mathworks dstdomain .edgekey.net

acl mathworks dstdomain .akamaiedge.net

acl mathworks dstdomain .digicert.com

acl mathworks2 dst 151.139.87.115

acl mathworks2 dst 151.139.87.87

But I get timeouts in the logs

(Mai 23, 2024 10:15:42) java.util.concurrent.TimeoutException

There is a single address without Name Solution it will try to connect.

151.139.87.115 and.87

We make an exception also for this, but it still doesn' work.

What can we do?

Answer 1

[Harald]

Hi,

that's a very specific question. Please consider contacting our Installation Support team:

https://www.mathworks.com/support/contact_us.html --> "Installation and Setup".

Best wishes,

Harald