Using the installer returns std::runtime_error (Linux Mint 22)

I get the following error message when running the installer:

terminate called after throwing an instance of 'std::runtime_error'
what():  Failed to launch web window with error: Unable to launch the MATLABWindow application. The exit code was: 262

This thread reports the same error and suggests to install libXss1 and libgconf-2-4, but it didn't help.

Thanks for your help

Answer 1

[UDAYA PEDDIRAJU]

Hey Andros,

I faced the same issue, but going through this helped me: https://www.mathworks.com/matlabcentral/answers/513449-what-unable-to-launch-the-matlabwindow-application-during-installation

Summary:

The error you're encountering when running the MATLAB installer on Linux Mint 22 may be due to missing libraries or compatibility issues.

Install Required Libraries: Ensure that you have the necessary libraries installed. You can try installing the following packages:

sudo apt-get install libxss1 libgconf-2-4 libgtk-3-0

Check for Other Dependencies: Sometimes, additional libraries may be required. You can check for any missing dependencies using:

sudo apt-get install libglib2.0-0 libnss3

Run Installer with Terminal: Try running the installer from the terminal to see if there are any additional error messages that can provide more context:

 cd /path/to/installer
   sudo ./install

Check Permissions: Ensure that you have the necessary permissions to execute the installer. You can change the permissions using: this is the most possible cause.

 chmod +x install

Update Your System: Make sure your system is up to date, as outdated packages can sometimes cause issues:

 sudo apt-get update
   sudo apt-get upgrade

Let me know if you're able to get rid of this

[stevenh]

I am having the same issue with Linux Mint 22 when installing Matab 2022a.

I know that the system requirements for 2022a state that Ubuntu 20.04 is required for that release, which would mean that at most Linux Mint 20.3 should be used and Linux Mint 22 is based off of Ubuntu 24.04.

https://www.mathworks.com/support/requirements/platform-road-map.html

https://www.mathworks.com/content/dam/mathworks/mathworks-dot-com/support/sysreq/files/system-requirements-release-2022a-linux.pdf

However, I am hoping there is some way to get 2022a to work with Linux Mint 22.

Matlab 2024 and Matab 2022 dependencies don't exactly match up:

https://github.com/mathworks-ref-arch/container-images/blob/main/matlab-deps/r2021a/ubuntu20.04/base-dependencies.txt

https://github.com/mathworks-ref-arch/container-images/blob/main/matlab-deps/r2024b/ubuntu24.04/base-dependencies.txt

Is there some way to make Matlab 2022a work with Linux Mint 22?

[stevenh]

I would also like to mention that someone did say they did get 2021b to work with ubuntu 24.04. Please see YU-KUAN's post at https://www.mathworks.com/matlabcentral/answers/2150489-why-am-i-getting-an-error-installing-matlab-on-ubuntu-24-04. Sadly, it didn't work for Linux Mint 22 - the installer still returned the same error. I haven't yet tried his procedure with Ubuntu 2024.

[stevenh]

Update:

I was finally able to start the Matlab installation by doing two more things:

1. Do what Rob Campbell's post mentions at https://www.mathworks.com/matlabcentral/answers/2150489-why-am-i-getting-an-error-installing-matlab-on-ubuntu-24-04
2. Execute the command "xhost +SI:localuser:root" as mentioned by Markus Simon at https://www.mathworks.com/matlabcentral/answers/1705340-matlab-2022a-install-script-on-linux-doesn-t-work

[stevenh]

Update#2:

Matlab is able to start up but when I try to start Simulink the following error shows up in the matlab command window:

Caught "std::exception" Exception message is:

Failed to load bundle #471: /usr/local/MATLAB/R2022a/bin/glnxa64/libmwdastudio.so

Another user mentioned installing the Matlab runtime might fix the issue, so I installed Matlab version 9.12 located at https://www.mathworks.com/products/compiler/matlab-runtime.html and installed it with the directions located at https://www.mathworks.com/help/compiler/install-the-matlab-runtime.html.

I am still getting the same error. It seems each matlab version is made for a specific linux distribution.

Does anyone else have any suggestions?

[stevenh]

I fixed the issue!

https://www.mathworks.com/matlabcentral/answers/506092-can-t-reload-usr-local-matlab-r2018a-bin-glnxa64-libmwdastudio-so

The fix described in that post didn't work until I removed the Matlab runtime by renaming the runtime folder to MATLAB_Runtime_removed.

Answer 2

[stevenh]

Please read my comments shown above (They are summarized below). Hopefully it solves most people's issue with using Matlab 2022 or other versions of Matlab with Linux Mint 22.

It would be best to make sure your linux distribution is up to date first before making any changes. Prior to performing the steps shown below, I re-installed Linux Mint 22 (Cinnamon Edition) and performed an update using the update manager.

Follow these steps:

1. Do what YU-KUAN's post mentions at https://www.mathworks.com/matlabcentral/answers/2150489-why-am-i-getting-an-error-installing-matlab-on-ubuntu-24-04. I only did step 3: Create a directory named exclude in the installation folder's /bin/glnxa64 directory and then remove all ./bin/glnxa64/libstdc++* ./sys/os/glnxa64/libstdc++* ./sys/os/glnxa64/libgcc* by moving them to the exclude directory.
2. Do what Rob Campbell's post mentions at https://www.mathworks.com/matlabcentral/answers/2150489-why-am-i-getting-an-error-installing-matlab-on-ubuntu-24-04: move libfreetype.so.6* to the exclude directory, i.e. in the matlab instalation directory: sudo mv ./bin/glnxa64/libfreetype.so.6* ./exclude
3. Execute the command "xhost +SI:localuser:root" as mentioned by Markus Simon at https://www.mathworks.com/matlabcentral/answers/1705340-matlab-2022a-install-script-on-linux-doesn-t-work and then run the matlab installation program: sudo ./install. After the installation execute xhost -SI:localuser:root
4. Fix Failed to load bundle #471: /usr/local/MATLAB/R2022a/bin/glnxa64/libmwdastudio.so issue: https://www.mathworks.com/matlabcentral/answers/506092-can-t-reload-usr-local-matlab-r2018a-bin-glnxa64-libmwdastudio-so,: Create a directory named exclude at $MATLAB/bin/glnxa64 and do sudo mv $MATLAB/bin/glnxa64/libfreetype.so* ./exclude. $MATLAB wasn't defined on my computer so I just peformed the operations in the /usr/local/MATLAB/R2022a/bin/glnxa64 directory.