Error when installing MATLAB R2024a with Intune

Hi,

I am currently packaging MATLAB for Intune. Unlike with SCCM, we're not doing a full offline install because the installer size is too much when you include caching etc....

Instead, the aim is to deploy using the basic installer files, and let the user decide which modules are required.

Added info: I am using PSAppDeploy Toolkit, and licensing is done via SSO instead of FIK.

When I run the installer locally, it executes as anticipated.

However, when I install it from Company Portal, it throws an error during the post-installation steps.

However, the executable does exist, and given we're running in the SYSTEM context, access should not be an issue.

Has anybody else seen something like this?

Thanks!

Regards,

... Alex ...

Answer 1

[Umeshraja]

Hi @Alexandre,

The error you’re encountering appears to be related to Windows rather than MATLAB. There are several potential causes for this issue:

• You may not have the necessary permissions to access the file or its location.
• The file may reside on a network drive or external storage device that is currently disconnected.
• The file might have been moved or deleted.
• The file or shortcut could be corrupted.
• Windows may have blocked the file.
• Your antivirus software might be preventing access to the file.

For guidance on resolving this issue, please refer to Microsoft’s support page:

https://support.microsoft.com/en-us/topic/-windows-cannot-access-the-specified-device-path-or-file-error-when-you-try-to-install-update-or-start-a-program-or-file-46361133-47ed-6967-c13e-e75d3cc29657

Regarding MATLAB installation using Endpoint Management Solutions such as Microsoft SCCM or Intune, you can use the MATLAB Package Manager (MPM) or perform a Silent Installation using the MathWorks Product Installer to automate the installation process:

• Install Programmatically Using MATLAB Package Manager
• Perform Silent Installation Using MathWorks Product Installer

Hope this helps!