Unable to load a message catalog 'legoev3io:build'. Please check the file location and format

when I install the support package for LEGO　Ｍindstorm ev3，it got to this window:

You have chosen to install
MATLAB Support Package for LEGO MINDSTORMS EV3 Hardware
Simulink Support Package for LEGO MINDSTORMS EV3 Hardware
in C:\MATLAB\SupportPackages\R2015a.

there is a mistake:

 Unable to load a message catalog 'legoev3io:build'. Please check the file location and format

I tried many times. no use. who can help me to solve this problem. thanks !!!

[ChrisLyu]

I have the same problem. I think there are many users under the same one.

MathWorks Support, answer to the problem, please!

[Walter Roberson]

Mathworks support does not read these Questions; this is a resource answered by volunteers.

[Didier Maquin]

Is this question solved since May? I have exactly the same problem.

[Walter Roberson]

https://www.mathworks.com/matlabcentral/answers/250176-problems-to-connect-ev3-by-bluetooth-matlab-2015-a#answer_199025