License checkout failed: License Manage Error -39

After installation of Matlab2016b I receive License Manager Error -39 "License checkout failed". The troubleshoot leads to this answer where they say, I should INCLUDE my user name in the mlm.opt

Unfortunately I do not have a mlm.opt file. There is just the mlm.exe in my "etc" folder. I try to run Matlab with an academic license. My mathworks account is associated with the license and I have specified the path to license.dat on my computer.

In the log file it says 13:53:20 (lmgrd) "XXX": Not a valid server hostname, exiting. 13:53:20 (lmgrd) Valid license server system hosts are: "XYZ"

where XXX is my local domain name (user name) and XYZ is the matlab license server of my university.

How and where do I include my user name or is there something else I'm missing?

Answer 1

[Riya]

Hello Martin Danner,

I see that you are facing license related error while using MATLAB2016b. 

Please note that, license Manager Error -39 indicates that you are logged into your computer as a user who is not authorized to use the license. For Network licenses that utilize an Options File to administer the licenses, users who are not included for a licensed product are denied access.

For instructions to resolve this error, please see the link below provided by MathWorks Support Team about error -39:

https://www.mathworks.com/matlabcentral/answers/98895-why-do-i-receive-license-manager-error-39

Please update your license manager to the newest version. For more information, see this article:

https://www.mathworks.com/matlabcentral/answers/514971-how-do-i-update-the-network-license-manager

I hope it helps!