ınstalling image processing tool

ı am trying to install image processing tool box.everytime ı try it stops at some point and gives me the error that says "something unexpected happend". what should ı do?

Answer 1

[Dhananjay Kumar]

This is a generic error that is displayed while installing a Support Package.

Refer to this:

Why do I see the error "Something Unexpected Occurred" when installing a Support Package?