Matlab 2020a Crashes

Windows 10, Matlab 2020a

version 2019b is still on my machine and working.

After some playing around I found the problem seems to be trying to run, at least, audio scripts.

I found I can run at least some of the examples, but when I try to run an example with audio Matlab just shuts down. I found I can't even click in the live script boxes without Matlab crashing. But I can make basic scripts creating variables and assignments. I tried updating my current licence which did nothing.

Any help would be apprecianted.

MATLAB Version: 9.8.0.1359463 (R2020a) Update 1

MATLAB License Number: redacted

Operating System: Microsoft Windows 10 Home Version 10.0 (Build 18363)

Java Version: Java 1.8.0_202-b08 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode

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MATLAB Version 9.8 (R2020a)

Audio Toolbox Version 2.2 (R2020a)

DSP System Toolbox Version 9.10 (R2020a)

Signal Processing Toolbox Version 8.4 (R2020a)

Wavelet Toolbox Version 5.4 (R2020a)

I found a difference between my 2019b and 2020a versions

MATLAB Version 9.7 (R2019b)

Simulink Version 10.0 (R2019b)

Audio Toolbox Version 2.1 (R2019b)

Communications Toolbox Version 7.2 (R2019b)

DSP System Toolbox Version 9.9 (R2019b)

Deep Learning Toolbox Version 13.0 (R2019b)

Phased Array System Toolbox Version 4.2 (R2019b)

RF Toolbox Version 3.7 (R2019b)

Signal Processing Toolbox Version 8.3 (R2019b)

Statistics and Machine Learning Toolbox Version 11.6 (R2019b)

Wavelet Toolbox Version 5.3 (R2019b)

[Vinai Datta Thatiparthi]

Hey Darnell,

Which example were you trying to run on MATLAB?

Can you share the crash report?

[Darnell Gawdin]

Hello, technical services have been helping me. Its turning out not to be a bit of a problem. It was found Matlab wasn't creating crash reports but I found a crash report created by windows. Below is a snippet of the dump it seems to indicate that there is a problem with ntdll.dll. I just did a repair windows installation. That didn't help. I'll have to wait until the tech people get back to me. Thanks for inquiring.

Sig[3].Value=ntdll.dll

Sig[4].Name=Fault Module Version

Sig[4].Value=10.0.18362.778

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=0c1bb301

Sig[6].Name=Exception Code

Sig[6].Value=c0000026

Sig[7].Name=Exception Offset

Sig[7].Value=00000000000fbf18

Answer 1

[Jamie White]

I have recently install R2020a on a new Windows install and have experienced issues.

Completely frozen first, had to kill it. Now it has just terminated without warning.

Linux build has worked fine to date.

[Steven Lord]

Please contact Technical Support using the telephone icon in the upper-right corner of this page and work with the Support staff to determine why MATLAB is terminating without warning and how to address the problem.

[Jamie White]

Ok! Yeah, I using 2019b on said laptop currently, I will try again with 2020a at some point and if I still have issues will go ahead and do that.