How can I edit Live editor sheet when I access MATLAB remotely?

I use Chrome Remote Desktop to access my PC, However, when I double click any live editor sheet it appears as a white sheet and I can't edit it as shown in the following figure.

I tried to use Anydesck instead of Chrome Remote Desktop but I faced the same problem. Is this problem related to the MATLAb or the internal network of my PC?

[Maadhav Akula]

I couldn't reproduce this issue with Chrome Remote Desktop, how does this look on your PC?

[Abdelwahab Afifi]

As you can see in the previous figure, the live editor apears as white sheet. Although I can run it and get the output, but I can't see the commands to edit it.

[Abdelwahab Afifi]

I'm not sure, but I think this issue may be related to the security of the network of my PC. when I was in my office I setup both Chrome Remote Desktop and Anydesk on my Laptop and I easily accessed my PC. However, when I back home, I became not able to access using Anydesk and I face the issue of the live editor described above.

Answer 1

[Maadhav Akula]

You can contact the MathWorks support team to help you resolve this issue:

https://www.mathworks.com/support/contact_us/