How do I get the support package installation log?

20 visualizzazioni (ultimi 30 giorni)
I am unable to install the support packages on my MATLAB. The installation errors out with the error "Contact Technical Support" with no hint of what went wrong. Is there an installation log I can refer to see what went wrong?
  1 Commento
lata
lata il 27 Giu 2023
Download Error
Failed to download the third-party software:
  • MinGW 6.3.0 from MinGW-w64.org
This is required by:
  • MATLAB Support for MinGW-w64 C/C++ Compiler
To resolve this issue, see this MATLAB Answer. I NEED THE SOLUTION THIS PROBLEM

Accedi per commentare.

Risposta accettata

Ankur Bose
Ankur Bose il 4 Lug 2021
The support package installation details are logged in a file in the temp directory in your computer. You can fetch the file as mentioned below:
  1. Open MATLAB where you are trying to install the support package.
  2. On MATLAB command window, execute the command: cd(tempdir)
  3. In the tempdir directory, you can see a file titled mathworks_<your_username>.log
Open the installation log to see the installation failure reasons.

Più risposte (0)

Categorie

Scopri di più su Introduction to Installation and Licensing in Help Center e File Exchange

Tag

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!

Translated by