Why am I unable to browse to a mapped network drive when activating on Windows 7?

I am trying to browse to a license file in order to complete manual activation of MATLAB or installation of a network client. On the screen where I am told to select a license file, I try to browse to my mapped network drive. However, the mapped drive does not appear in the browse dialogue box. How do I browse to my license file?

Answer 1

[MathWorks Support Team]

Currently, the installer and activation client cannot browse to a mapped drive on Windows 7. Our development team has been made aware of this issue and is currently working on a fix.

As a workaround, copy the license file to somewhere on your local system that you can browse to, such as your desktop. After installation and activation completes you can delete this file.

Alternately, you can type the full path of the license file on the network drive into the license path field (instead of using browse).