License my account with this educational email account.

I create my matlab online account by institutional education email.This create account was opened in wrong way, so that I can use only trial version. Now I want to use matlab license version. Please help me to solve this problem, so that I use license version in my student life.

Answer 1

[Christopher McCausland]

Hi Nazmul,

I think you should still be okay, you can tie your academic email to the campus license programme here.

If that doesn’t work contact MATLAB support directly and they should be able to make admin changes to your account directly.

Kind regards,

Christopher

[Nazmul Hasan]

How can I contact MATLAB support directly ,so that they should be able to make admin changes to my account directly. Please help me.

[Christopher McCausland]

Hi Nazmul,

You can create a service request ticket here.

Kind regards,

Christopher

[Nazmul Hasan]

In this procedure,there need license

[Christopher McCausland]

Give the trial license number and explain the situation below. The service team are very helpful and will ask for more information if they need it.

Christopher