How to Contact File Exchange Admin?

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I try to update a FEX submission, but
The previous version is a zip-file and now I try to replace that with a mltbx-file.
  2 Commenti
Star Strider
Star Strider il 29 Set 2020
Use the Contact Us telephone handset icon in the upper right corner of this page and request Technical Support. That is likely to be the fastest way to resolve this.
John D'Errico
John D'Errico il 29 Set 2020
Modificato: John D'Errico il 29 Set 2020
@Per, I've sent an e-mail request for the right person to look into it.

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Risposta accettata

Manju Jonchhe
Manju Jonchhe il 29 Set 2020
Hello Per,
It looks like you had uploaded the same .mltbx as a different add-on and deleted that add-on. To prevent the users from uploading the same .mltbx multiple times, we check that the .mltbx does not exist in our system and if it does, we should the error message as you posted above.
I completely removed your deleted add-on with .mltbx from File Exchange. You should be all set to upload .mltbx with your existing add-on.
Let me know if you still encounter any issues.
-- Manju
  5 Commenti
Manju Jonchhe
Manju Jonchhe il 5 Ott 2020
Hello Amauri,
I published your RTFS file. You seem to have two files with the same name "RTFS - Realistic Transmission Line Fault Simulator". I recommend making the file name unique.
Hope this helps.
Ehtisham Wahid
Ehtisham Wahid il 21 Gen 2023
I am having the same problem. I uploaded a file and deleted it. Now i want to upload it again and I am getting error that '"This submission seems to have been previously rejected or deleted, Contact fileexchange admin if you want to upload it again". I have sent you a personal message as well.
Kindly help me in thsi regard.

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